Example of Section Blog layout (FAQ section)

I don't have a credit card, or I don't want to use my credit card online. Can I still order your pro

Written by Administrator
Wednesday, 25 March 2009 12:29
Yes, absolutely! You actually don't need a credit card to order any of our products. We receive orders every week from people who don't have credit cards. You can pay via any of the following means: * Check, travelers check, and money orders drawn on a United States bank * International postal money orders * American Express money orders * American Express travelers checks * United States cash All checks and money orders must be payable in United States Dollars. You just need to use our Order Form to submit your Name, Address, Phone Number and to specify what product you want to purchase, and then mail out your payment. Our mailing address is on the order form.
Last Updated ( Wednesday, 22 April 2009 22:07 )

Can I buy your software from outside the United States?

Written by Administrator
Wednesday, 25 March 2009 12:29
Yes. You can just use the Order Form.
Last Updated ( Wednesday, 22 April 2009 22:08 )

Is it safe to buy your products online with my credit card?

Written by Administrator
Wednesday, 25 March 2009 12:29
Yes. Our online order form uses industry-standard SSL encryption. All of your personal information is encrypted throughout the ordering process, so you can feel safe using your credit card without risk. We know that security of credit card numbers is very important to our customers. So our practice is that when you order our software online with your credit card, we don't save a copy your credit card number after your order is processed. Your credit card number cannot be stolen from us because there is nothing there to steal. Also, no human being actually sees your credit card number at any time while your online order is being processed -- it's all handled by computers.
Last Updated ( Wednesday, 22 April 2009 22:09 )

I ordered an application on CD, but the CD never arrived. What should I do?

Written by Administrator
Wednesday, 25 March 2009 12:29
Most of the time when a CD order doesn't arrive in a reasonable period of time, there are two common causes: 1. You made a typo when entering your shipping address. 2. Someone at the same household received the package, set it aside, and didn't tell the person who ordered it. First, check to make sure #2 didn't happen. Once you've verified that the package never arrived, please submit a Support Request to let us know that you ordered a CD and never received it, and we'll be happy to re-ship your product(s) to you. Be sure to provide your correct shipping address, so we can correct any typos in the original shipping address.
Last Updated ( Wednesday, 22 April 2009 22:14 )